How Code Four is Changing the Way Pocatello Police Department Writes Reports

When we first arrived at Pocatello Police Department, we didn't check into a hotel. Instead, we rolled out sleeping bags on their department floor. For three nights, we lived alongside the officers we were trying to help, waking up to the sound of radio calls and the smell of stale coffee. This wasn't just about understanding their workflow – it was about understanding their world.

The Real Challenge

Pocatello PD was drowning in paperwork. Officers were spending more time writing about incidents than responding to them. Body camera footage piled up unwatched. Reports took days to complete. But the real cost wasn't measured in hours – it was measured in missed family dinners, overtime burnout, and a community that needed their officers on the streets, not behind desks.

What made Pocatello unique wasn't just their body cameras – it was their i-Pro video system integration that most vendors couldn't touch. Previous solutions had failed because they couldn't bridge the gap between different video systems. Officers had to manually download footage from multiple sources, a process that added hours to each report.

Building the Bridge

Working directly from their department floor, we built the integration they needed. Our platform now seamlessly pulls footage from both Panasonic body cameras and their i-Pro video systems. Officers no longer juggle between platforms – everything flows into one unified system.

To date, we've handled nearly 850 gigabytes of video and BWC footage for Pocatello PD. That's not just a number – that's thousands of incidents properly documented, evidence preserved, and officers freed from the burden of manual video management.

Why We Sleep on Station Floors

Our willingness to be on the front lines isn't just about the Pocatello deployment – it's our philosophy. We don't build software from conference rooms in San Francisco. We build it from squad cars in Idaho, from evidence rooms in Texas, from wherever officers need us to be.

When Pocatello needed custom report formats, we coded them from their break room. When their i-Pro integration hit a snag, we debugged it at 3 AM between shift changes. When officers had feedback, we implemented changes before they clocked out.

The Future We're Building

Pocatello PD is now helping us shape what's next. They're testing our video search integration, pioneering our redaction platform, and providing feedback that directly influences our product roadmap. Their success isn't just their own – it's becoming the blueprint for departments nationwide.

But we're not done sleeping on station floors. As we expand to new departments, we carry the lessons learned in Pocatello. We know that real innovation happens not in board rooms but in roll call rooms. Not in demos but in deployments. Not in promises but in partnership.

To the officers reading this: we built Code Four for you, and we'll continue building it with you. Whether it's integrating with your specific video systems, adapting to your report formats, or simply understanding your daily challenges, we're ready to roll out our sleeping bags and get to work.

Because when officers have the tools they need, communities are safer. And that's worth sleeping on a few station floors.

To learn more about bringing Code Four to your department, visit www.codefour.us or contact us at team@codefour.us.